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Elements and Performance Criteria

1. Address client and counsellor rights and responsibilities within counselling practice
   • Identify, analyse and apply current industry standards of ethical and legal practice in counselling
   • Identify the responsibilities of a counsellor and apply to ensure delivery of legal and ethical counselling services
   • Formulate appropriate procedures to ensure rights are communicated to clients
   • Establish and communicate client rights in counselling practice and within the client-counsellor relationship in accordance with organisation procedures
2. Analyse issues involved in counselling practice and client-counsellor relationships
   • Identify and apply strategies to resolve situations of risk or potential risk
   • Analyse and apply strategies to resolve issues involved in working with individual difference
   • Analyse and apply strategies to resolve issues arising from 'high need' clients
   • Explore personal and professional issues that may impact on the counselling practice or the client-counsellor relationship
   • Formulate ways of minimising the impact of personal biases and value systems
3. Demonstrate ethical practice in client-counsellor relationships
   • Use work practices that apply the responsibilities of a counsellor, including the rights of minors
   • Where appropriate, ensure clients are informed of circumstances (legislative requirements) which may override confidentiality
   • Identify and apply strategies to minimise risk in client-counsellor relationships
   • Identify the potential for litigation associated with sexual relationships between client and counsellor
   • Formulate processes on national and state legislation regarding sexual behaviour towards clients as part of strategy to prevent risk
   • Identify and apply strategies to minimise the ethical dilemmas of dual relationships
4. Formulate a plan for ongoing personal and professional development
   • Identify the role and function of a professional practice supervisor
   • Identify areas for growth and plan ongoing personal and professional development and supervision
   • Reflect upon challenges that may impact on the counselling process, including own motivations for choosing a helping profession
   • Undertake self evaluation in relation to identified potential challenges for counsellors
5. Formulate referral procedures
   • Identify appropriate steps towards referral
   • Communicate referral issues to client
   • Formulate documentation for referrals containing information required by relevant agency
   • Clarify appropriate duration of therapeutic engagement to ensure counselling work continues to address client's interests

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge The candidate must be able to demonstrate underpinning knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role These include knowledge of Ethical behaviour Possible litigation Counsellor supervision Legal and statutory requirements including Privacy Act occupational health and safety OHS legislation freedom of information equal opportunities Codes of conduct Duty of care Client rights Counsellor responsibilities

Essential skills Ability to It is essential that competence be demonstrated in application of ethical and legal responsibilities in counselling practice The candidate must be able to Demonstrate ethical and legal responsibilities in counselling practice Formulate referral procedures Formulate a plan for professional development and counselling supervision In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role These include the ability to Minimise risk in relationships Interpret ethical guidelines Care for self Analyse dilemmas

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package
Critical aspects for assessment and evidence required to demonstrate this unit of competency	The individual being assessed must provide evidence of specified essential knowledge as well as skills This unit will be most appropriately assessed in the workplace or in a simulated work context and under the normal range of workplace conditions It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings
Access and equity considerations	All workers in community services should be aware of access equity and human rights issues in relation to their own area of work All workers should develop their ability to work in a culturally diverse environment In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities
Context of and specific resources for assessment	This unit can be assessed independently however holistic assessment practice is encouraged with other units of competency relating to counselling practice Resources required for assessment include access to an appropriate workplace andor simulation of realistic work environment where assessment can take place relevant legislation and regulations organisation policy protocols and procedures
Method of assessment	For valid and reliable assessment of this unit competency should be demonstrated in a range of situations which may include observation of performance in an actual workplace or in a setting that realistically simulates work conditions observation should include key aspects described in elements performance criteria and relevant aspects of the Range Statement of the unit where facetoface observation is not possible video recordings may be provided candidates critique of their performance to demonstrate cognitive understanding of theory written questioning relevant case studies andor scenarios role play focused discussion

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Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Responsibilities of a counsellor must include:	Anti-discriminatory service Basic rights Client safety Commitment to ongoing training and professional development Duty of care Informed consent Justice to clients Knowledge of counsellor's approach and its limitations Knowledge of relevant organisation processes Non-exploitative service Privacy Promotion of client well being Right to confidentiality Right to privacy Rights of clients Understanding of confidentiality and the limits of duty of care Undertake regular supervision
Rights of minors must include:	Informed consent Understanding of confidentiality and the limits of duty of care Knowledge of counsellor's approach and its limitations Anti-discriminatory service Non-exploitative service
Circumstances which may override confidentiality must include:	Client safety Risk of harm to client, counsellor or others Legal subpoena (unless, for example, privileged under Family Law Act)

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